Shipping policy
Shipping Policy
Thank you for shopping with us! Please read our shipping policy carefully before placing your order.
Processing Time
- All orders are made and prepared with care.
- Processing time may vary depending on the item design, customization, and order volume.
- Once your order is shipped, you will receive a tracking number via email.
Shipping Methods
- We primarily ship orders using reliable carriers such as USPS, UPS, FedEx, and other trusted postal services depending on the destination.
- Delivery times are estimated and may vary due to customs, weather, carrier delays, or holiday seasons.
International Shipping
- International buyers are responsible for any customs duties, taxes, VAT, or import fees charged by their country.
- Customs processing may occasionally delay delivery times beyond our estimated schedule.
Tracking Information
- Tracking information will be provided once your order has been dispatched.
- Please allow some time for tracking updates to appear after shipment.
Incorrect Address
- Buyers are responsible for providing the correct shipping address at checkout.
- We are not responsible for orders shipped to incorrectly entered addresses.
- If an order is returned due to an incorrect or incomplete address, reshipping costs will be the buyer’s responsibility.
Delayed or Lost Packages
- Delivery dates are estimates and are not guaranteed.
- We are not responsible for shipping carrier delays, customs delays, or lost/stolen packages after shipment.
- If your package appears delayed, please contact the shipping carrier first with your tracking number.
High-Value Orders
- High-value orders may require a signature upon delivery for security purposes.
Return Shipping
- Buyers are responsible for return shipping costs unless the item arrives damaged or incorrect.
- We strongly recommend using USPS with tracking or another reliable tracked shipping service for all returns.
Contact Us
If you have any questions regarding shipping or your order status, please contact us and we’ll be happy to assist you. @artisticaura691@gmail.com